1. Data Controller
NO!DOUBT! is the controller of your personal data.
- Main Registration: The Netherlands (KVK: 99829983)
- Physical European Office: Calle Emilio Pérez Piñero 3, 2e Planta, Puerta 1, 30620 Fortuna, Murcia, Spain.
If you have any questions about this policy, please contact us via the contact form on our website.
2. What Personal Data We Collect
We only collect data that you directly provide to us when using our website or booking our services:
- Contact Information: Name, business name, email address, phone number, and physical billing/production addresses.
- Project Details: Information regarding your requested photo, video, drone, or music productions.
- Payment Details: Invoicing addresses, European VAT numbers, and financial transactional data.
- Technical Data: IP address and basic cookie data when navigating our website.
3. Why We Process Your Data
We process your personal data based on the following legal grounds under the GDPR:
- To execute a contract: To deliver the creative productions you have booked.
- To comply with legal obligations: For financial administration, tax accounting, and international EU cross-border financial filings.
- Legitimate interest: To communicate with you regarding your inquiry or to improve our website experience.
4. Data Storage and Security
We implement strict technical and organizational security measures to protect your data from unauthorized access, loss, or theft. We do not store your data longer than necessary to fulfill the creative projects and comply with legal European tax retention periods (which require a financial retention period of up to 7 years within both the Dutch and Spanish tax authorities).
5. Sharing Data with Third Parties
NO!DOUBT! will never sell or rent your data to third parties. We only share your data with trusted partners necessary to run our business, such as:
- Secure cloud storage services for project file delivery.
- Invoicing and accounting software providers complying with EU standards.
- Subcontracted creative professionals (e.g., licensed EASA co-pilots or studio assistants) strictly bound by confidentiality agreements.
6. Your GDPR Rights
Under European law, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the data we hold about you.
- Right to rectification: You can ask us to correct incorrect data.
- Right to erasure (“Right to be forgotten”): You can request that we delete your data, provided it does not conflict with legal tax retention laws.
- Right to restrict or object to processing: You can object to our use of your data for marketing.
7. Cookies
Our website uses basic functional and analytical cookies to optimize performance. You can block or delete cookies at any time via your internet browser settings.
